Job Description
Reporting to the Student Services Manager, this position presents the opportunity to play a key role in the success of our students, in NZ’s leading tertiary institution.
You will lead and provide operational leadership and management to a team of two highly skilled Student Advisors.
Key accountabilities for this position include, but not limited to:
Support the Student Services Manager to provide leadership of the development and implementation of efficient and effective systems.
Oversee the provision of high quality information and advice to new students, potential students and general visitors to the Faculty.
Provide staff leadership, management and mentoring.
What we need:
Must be able to show innovation and strive for continuous improvement. This includes being perceptive to how processes could be improved, not afraid to question the status quo and implement change.
Be a fantastic people-leader, able to recognise talent and motivate team members to meet strategic goals.
Have excellent communication skills and pride yourself on delivering the highest level of service to our customers.
Proficiency in using computerised systems including reporting databases.
A bachelor’s degree or a relevant tertiary qualification.
Position Description
Qualifications
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Additional Information
About us:
The University of Auckland’s Faculty of Education and Social Work provides for the education of teachers, social workers and counsellors and supports the development of education and training in schools, colleges, social services as well as other professional settings.
The Faculty of Education and Social Work offers research-informed undergraduate programmes in education, teacher education and social work, including specialist qualifications in the areas of te reo Maori primary teaching. The Faculty also offers a full range of postgraduate programmes, professional development opportunities, consultancy and support services for teachers, educators, schools, principals, social workers, counsellors and those in social services.
Why work for us?
The University of Auckland is ranked No.1 globally in the inaugural University Impact Rankings by Times Higher Education (THE). This recognises our commitment to sustainability and to making a positive social impact through research and teaching.
The University of Auckland is committed to providing an excellent working environment through:
Flexible employment practices
Career development programmes
A competitive salary with five weeks’ annual leave
Company superannuation scheme, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.
For more information please visit Staff Benefits.
How to apply
Applications must be submitted online, by the closing date ofThursday, 07 November 2019to be considered. Please include your cover letter and CV combined as one document.
