We are looking for an exceptional individual who is passionate about providing a first-class guest experience, to be a part of our world-class and high performing team at our multi award-winning spa.Proudly Awarded Oceania's Leading Hotel 2023 at the World Travel Awards.Our work ethos is nurturing and supportive. We are the Millbrook family and take great pride being one of New Zealand's best places to work.OverviewSet on 650 acres of lush green fairways, rolling hills and gentle streams, Millbrook Resort is an internationally acclaimed, luxury lifestyle resort, and we are proud to be an employer of choice within New Zealand.Our award-winning spa is seeking exceptional people like yourself who are passionate about health & wellbeing, as well as the guest experience to come and join our five-star team! The Spa has been awarded many accolades including the World Travel Awards as "New Zealand's Top Spa Resort" for several years.The RoleThe Spa Receptionist welcomes guests in a warm and professional manner and is responsible for providing the wow factor to ensure the service is seamless. As the first point of contact for our guests, we are looking for someone friendly and approachable who can be our Millbrook brand ambassador. The spa has seven spacious treatment rooms, and our team of spa experts deliver outstanding bespoke and tailored treatments. We focus on being a part of a collaborative team, delivering consistent five-star service. We create special memories that our guests will never forget, and this could be the next step in your spa and wellbeing career.Success ProfileExcellent communication and customer service skillsPositive, professional and 'can do' attitudeHigh level of attention to detail and exceptional time management skillsCalm under pressure and ability to prioritise tasks and responsibilitiesAbility to work on own initiative, as well as work as an effective team playerProfessional and immaculately presentedFlexible attitude to hours of work, including weekends and public holidaysQ&A with Michelle our Spa & Wellness ManagerWhat is your leadership style?I think it is important to work with team members strengths and incorporating this into the team environment.Why do you enjoy working at Millbrook?The surroundings are beautiful, a positive team culture and interacting with our friendly guests/ members.What is your favourite aspect of working in the Spa / H&F?I enjoy working within a small team day to day whilst being part of a bigger company with a great culture. The loyal members are fantastic as they enjoy get to know the team members.My MillbrookWe believe our people are our greatest assets, and love rewarding our hard-working team members. At Millbrook we encourage learning and professional development to help you grow and perform within your career. When you join the Millbrook family you will also enjoy a number of exciting benefits including; Discounts on products and services; Easy free car parking; Complimentary staff meals; and a daily travel allowance for team members who live more than 25km from the resort.If you wish to work in this dynamic, challenging, and busy environment and have the attributes above, we'd love to hear from you. Begin your Millbrook journey today and apply!Join our mailing list for exclusive job hunting tips and offers:#J-18808-Ljbffr
