Service Desk Analyst

Looking for a career not just a job?
Do you have a passion for Service Desk work and can deliver exceptional customer service?
Do you have exceptional communication skills and a natural multi-tasker with the ability to juggle ever-changing priorities?
Then we want you!
We are looking for self-motivated team members wanting to upskill themselves and learn something different every day
Learn new technology on the go
Be able to talk to customers from all walks of life through working applications or configuring their BYOD
Be a flexible and friendly team member
A joy to deal with andOURcustomer knows you by name because you are unbelievably awesome
Ability to roll with new processes when required

It doesn't take talent to have a:
Great work ethic
Be on time
Make an effort
Bring Energy
Be Passionate in what you do
Be coachable
Be prepared
Do extra

Technically you will ideally know:
The following technologies would be preferred - Messaging, Citrix, Cloud, Office365 and Skype for Business.

Relevant tertiary qualification (preferred, but not essential)
Relevant IT industry certification(s) would be advantageous

Note: We are a 24/7 365 environment. You will need to be prepared to work 2:30pm to 11:00pm either Tuesday to Saturday or Tuesday to Saturday 7am - 3:30pm for at least the first 6-12 months of your Spark life. There will be the opportunity to move to 'day' shifts after this time.
If you would like to help us unleash the potential in all people, then apply NOW!
Applicants for this position must have NZ residency or a valid NZ work visa.