Service Coordinator

Who are we| Ko wai matou?Solora is a service coordination and provider network management organisation that provides services through a network of quality health and rehabilitation service providers. Services are centrally coordinated by a team of skilled registered health professionals experienced in restorative care, rehabilitation and sensitive claims - and then delivered by a diverse network of providers with the experience and resources to meet specific client needs.Why Us | He aha ai matou?Solora is part of HealthCare NZ, the country's most experienced provider of health and disability services in home and community settingsCompany laptopDiscounted health insuranceFlexible work environmentMentorship ProgrammeOnline learning platformCareer development opportunitiesPartnership discounts About the role | He korero whakamarama mo tenei turangaAs the Service Coordinator you are responsible for the day-to-day client services coordination and handling of inbound calls, outlook emails and allocated administrative tasks.Maintain and build excellent client relationships within expected Solora ValuesMaintain confidentiality and sharing of informationReferrals received are entered and processed accurately, in a timely mannerConsistently meet referral and administration processing requirements in a timely mannerProvide administrative support to the Solora leadership and coordination teamEnsure that risks are proactively identified, reported, and managed according to established processes This is full time permanent position, Monday to Friday and we are flexible on location. This is a 1 year fixed-term position and there is an opportunity for it to go permanent.What you will bring | Nga tohungatanga mo tenei turangaAble to prioritise work to achieve objectivesExperience as an administrator in a complex organisationUnderstanding of Tikanga Maori and the Treaty of WaitangiExcellent communication skills (verbal and written)Ability to work effectively in a team and as well as autonomously and under pressureKnowledge of community health or rehabilitation service delivery would be desirableIf you are hardworking, driven and keen to make a difference - we want to hear from you! Working in a dynamic and supportive environment, we will provide you with ongoing training and career development. Please apply online and include a CV and covering letter.Applications close | Te katinga o tenei whai turanga: 18th March 2024 at 5pm - interviews might take place prior to applications closing.Applicants for this position will have NZ residency or a valid NZ work visa.