Crucial role coordinating rosters, referrals, client services and support.Supporting clients recovering from illness/injury or just needing help.Monday to Friday role-based in our Wellington office.Service Coordinator - Invercargill
Reporting to the Manager, the Crucial role coordinating rosters, referrals, client services and support.Supporting clients recovering from illness/injury or just needing help.Monday to Friday role-based in our Wellington office.Service Coordinator - Invercargill
Reporting to the Manager, the Service or Care Coordinator role is pivotal role for The Florence Nightingale Agency Limited and our clients. As an organisation, we support people throughout New Zealand who are recovering form illness, injury, living with disability and/or needing support or care in their homes. We recruit support workers and nurses to provides these cares and they are brilliantly supported by our office based coordination team.
This particular role is based in our Invercargill office, Monday to Friday as part of our centralised team covering Southland/Otago and then the wider services across the South Island.
Day to day you will be:
reviewing referrals about clients from the hospitals/ ACC providerstaking calls from people wanting some help at homeloading data and details into our swish database systemorganising rosters, matching support staff with clients based on their needs/skillsupdating clients and staff about rosters and servicesresponding to changesfollowing up and checking in on how cares are goingsupporting the wider organisation in being part of a positive, meaningful, professional healthcare service provider andbeing an amazing team member that cares about what we do, who we are and your colleagues!This is a fast-paced environment that requires you to be able to respond to shift requests professionally, promptly and accurately which involves juggling emails and incoming and outgoing calls, multitasking is key! Although it can be busy, it's a very rewarding role supporting the health, wellbeing and joy of others!
To be considered you will need to:
come with awesome spoken and written Englishbe comfortable with computers, databases, email, data entryhave attention to detailbe a decent person, who cares about the wellbeing of othersHaving healthcare knowledge, roster/service coordination experience is a huge plus (but we can teach that). Apply Now - or - Apply with Indeed
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