Description Our purpose Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. The Details We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. The Opportunity As a Senior QA Analyst within the Professional Services team your skills will be used across a wide breadth of challenging projects. Key Responsibilities: Strong background in testing of D365 CRM Customer Engagement and Field Service management. Create and execute test plans, scripts to validate the system functionality and performance. Use your experience to collaborate effectively with cross-functional teams and translate user stories into test scenarios. Participate in the design and implementation of test strategies and procedures to ensure comprehensive test coverage. Identify, document, and communicate software defects and issues to the development team using the issue tracking systems. Perform regression testing to ensure that software defects are resolved, and new features are implemented correctly. Continuously monitor and improve the quality assurance processes and procedures to enhance the effectiveness of testing. Requirement: Proven experience as a Quality Assurance Analyst specifically with D365 CRM Customer Engagement and Field Service management is highly desirable. Solid understanding of software testing methodologies, tools, and best practices. Experience in creating and executing test plans, test cases and test scripts. Strong analytical and problem-solving skills with the ability to think critically and attention to detail. Demonstrated expertise in test and release management. Ability to work effectively both independently and as part of a team. Experience working with automation is a plus. Why Datacom? At Datacom we believe that doing good, is good for business. We've maintained our local family feel whilst expanding globally, across Australia and ASIA. Our brand and reputation depend on 'proving the promise' and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now! We have over 6,500 people across our global offices, and generate an annual revenue of over $1.48 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. #J-18808-Ljbffr
