Are you ready to take on an exciting new challenge in the dynamic world of events and venues? Red Badge Group is seeking a talented Senior Operations Manager to join our passionate team in Auckland.
100% New Zealand owned, Red Badge Group is New Zealand's leading independent provider ofcrowd management services across stadiums, music & sporting events, conferences and exhibitions. Red Badge Group has a wide range of clients who we provide our hosting and customer service focused security solutionsto. These venues include, Go Media Stadium, Trusts Arena, North Harbour Stadium, Auckland Museum, Town Hall, Aotea Centre and many more.
As a leader in the sector, we are dedicated to delivering exceptional experiences for our clients and guests. This is a permanent role that promises a stimulating environment, opportunities for growth, and a chance to make your mark in a thriving industry.
Key Responsibilities:Lead the operational management of events and venues, ensuring seamless execution and outstanding customer satisfactionDevelop and implement strategies to optimize operational efficiency and maintain high standards of service deliveryOversee and motivate a diverse team, fostering a culture of collaboration and excellencePreferred Requirements: Proven experience in operations management within the hospitality or events industry at a senior level.Demonstrated ability to drive performance and exceed targets in a fast-paced environment.Excellent communication and interpersonal skills, with a focus on building strong relationshipsStrong organizational and problem-solving abilities, with a keen eye for detailA passion for delivering exceptional customer experiences and a commitment to excellencePreferred Qualifications: Degree or equivalent qualification in Business, Hospitality Management, or related fieldRelevant certifications in operations management or event planningLeadership and management training or accreditation
This is a brilliant opportunity to develop to your potential in the Event Operations & People Leadership space, in the best company in the business.
Apply now to express your interest in the role- we would love to hear from you!
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