There has never been a better time to join Aurecon! We have a strong and growing pipeline of projects, including some of the most high-profile engineering projects in Aotearoa. Want to bring ideas to life?What'sthe mahi?We are looking for a Senior Hosting Engineer to join the wider APAC team, to be based in Tamaki Makaurau Auckland, Kirikiriroa Hamilton, Tauranga, Whanganui-a-Tara Wellington or Otautahi Christchurch. You will be part of the team responsible for the management of Aurecon's IT infrastructure, delivering exceptional customer service whilst managing and maintaining different areas of infrastructure. You will support the team leader as a 2IC and help mentor and train more junior members.Key responsibilities include:Acting as an escalation point for the resolution of complex technical incidents and problems from the Service Desk and key stakeholders,Identifying Hosting requirements and promoting them into the Strategy & Architecture team for design, build, and delivery,Engaging with project teams to ensure Operational Acceptance Criteria are clearly established and that services transition into operational use in a sustainable and secure manner,Developing and maintaining key documentation including as-built, knowledge articles and driving good housekeeping regarding documentation, maintenance schedules and best practices,Taking a leading role in the management of Hosting suppliers to Aurecon, ensuring they deliver to SLAs and escalating where necessary,Applying skills and experience to coach and mentor junior team membersProviding support to the Hosting Services Team Leader, acting as 2IC when required,Adhere to Incident, Problem, and Change Management processes as per Aurecon standards and within SLAs,Being part of a rotating roster and on-call responsibilities (this includes handing after-hours escalations),Working with offshore counterparts in an effective mannerWhat are we looking for from you?You'll have a genuine passion for this field, and for reimagining and shaping the future through continuous learning. We value that each of our team members brings something different to Aurecon – we look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.With at least 6 years of relevant experience and current eligibility to work in New Zealand, the ideal candidate will possess experience in the following:Server management,Microsoft 365,Microsoft Azure administration,Microsoft Server 2016 or above,Microsoft Active Directory management (DNS, DHCP, Site Services, Group Policy, etc.),Microsoft Exchange 2016 or above,VMWare vSphere 7 or above,Citrix CVADS, Linux, PowerShell scripting, SCCM patching, SCOM or other monitoring tools such as SolarWindsThe following experience would be of benefit to your application:A tertiary qualification in Information Technology, Computer Science, or similarIndustry Standard certifications such as Microsoft, VMWare, Azure, etc.,ServiceNowM365/MS Azure ArchitectureIntuneHow will your future be shaped by us?You really can bring your whole self to work and be confident that your voice will be heard. We don't just claim that we're inclusive and innovative, it's proven by the many independent awards and accreditations we have gained. And we're always seeking new ways to prove (and improve) our commitment to diversity.We were the first engineering company in Aotearoa to receive the Rainbow Tick in 2018, and we have maintained this certification every year since. In May 2023 we were the first engineering company in Aotearoa to receive the Gender Tick, led by our people for our people. To date, we are the only engineering company to have both!Our Maori strategy () won two Good Design awards in 2022 for its outstanding contribution in bringing Te Ao Maori and digital innovation into operations and decision-making processes.The tangible impact our work and innovations have has been recognised by industry again – in September 2023, Aurecon was ranked #1 in Professional Services at the 2023 Australian Financial Review BOSS Most Innovative Companies, retaining our spot in the prestigious innovation list for the seventh year running!On top of all this, you will have access to competitive remuneration, a 4% employer contribution to KiwiSaver, flexible work hours and locations, working holidays, and remote work options. Outside of work, you will be further supported with benefits such as highly competitive paid parental leave, cultural holiday swaps, one of the best employee (and their whanau) wellbeing platforms in the country, and much more!Ready to bring ideas to life?Then please apply now! We are an equitable-opportunity employer that values diverse perspectives and the contribution that every one of our people makes to our culture. Put simply, we want you to bring your whole self!We know that people from historically or currently marginalised backgrounds are less likely to apply for roles where they don't match all the advertisement criteria exactly – if this advert has piqued your interest and your experience may not align fully then we still want to hear from you, and encourage you to apply. Remember, it's your potential and how you bring ideas to life which are important.Your background, unique needs, and individuality are valued here. We are committed to ensuring that you are well supported so that our recruitment process is fair, equitable, inclusive, and available to every body. Please let us know what adjustments or support you need to make the recruitment process more accessible to you.Whakaha nga whakaaro/ Breathing life into our ideas, thoughts, viewsKia maia, kia kaha, mahi tahi / Be bold, be strong, work as one.
