Contact and negotiate with debtors
Work with a professional team that pulls together
Permanent and Secondment/Fixed Term opportunities -
(please indicate your preference in your cover letter)
Palmerston North location
At Waka Kotahi NZ Transport Agency, it all starts with our people. The organisation's performance and success depend on the people who choose to make this a great place to work and make a difference for Aotearoa. The Transport Agency has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years' time.
This is an exciting time for the Regulatory Services group as we set ourselves up for future success delivering end-to-end regulatory services that are sharply focused on outcomes and delivering our regulatory purpose and objectives. We have a rare opportunity to drive positive change that will make a difference to the way we work and the outcomes we can deliver for the public. Safety is a top priority for the Transport Agency and we, as the Regulatory Services group, aim to improve safety and reduce the risk of harm by being a firm and fair regulator ensuring compliance - it is the essence of why we do what we do. For more information, please visit www.nzta.govt.nz/regulatory/
As well as interesting work, we offer a range of benefits (www.nzta.govt.nz/careers/our-benefits/) including ongoing professional development, the opportunity to work flexibly (within our operational requirements), 4 weeks annual leave, subsidised health insurance, and an active social club.
The purpose of this role is to assist with all financial activities managed by the Customer Payment Support team; specifically, to contact and negotiate with debtors
This is a great role that will challenge you and your collections or customer service experience while providing enough stretch for you to continue to grow
We are looking for someone who has a firm but fair approach towards our debtors.
We have a Permanent position as well as 3 Secondment/Fixed Term opportunities:
13 April - 21 August 2020
March 2020 - May 2021
July 2020 - August 2021
Please indicate your preference in your cover letter
To be successful in this role, you will bring:
Demonstrated excellent customer service skills
Experience in a collections and/or a contact centre environment
A positive attitude
The ability to “get stuff done” as part of a team
Experience in completing financial transactions, reconciliations and reports in a complex environment would be beneficial.
Finance, debt or accounting related qualification would be an advantage but is not essential.
For a copy of the position description: www.nzta.govt.nz/careers
For further information, email: **********
To be considered for this position you must have a legal right to live and work in New Zealand.
NZ Transport Agency is an equal opportunity employer (EOE). At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please do let us know if you need any support or have any access requirements that will help you through the recruitment process.
