The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.Senior Business Analyst, Wellington Te Pae Tawhiti – Our Future is about MSD's future role and how we can make a bigger and better difference for New Zealanders.Te Pae Tawhiti Programme is a once in a generation, multi-year transformation, which aims to ensure MSD has the capability to serve New Zealanders now and for decades to come.Service Experience is the key implementation arm of this transformation. Through Service Experience we will implement the technology, processes and tools needed to land both our Future Service Model and Client Engagement Practice, while also transforming the way the Ministry delivers its core products and services for clients, staff, and partners.Senior Business Analyst• Te Pae Tawhiti Programme• Full time Fixed Term / Secondment to end of June 2025• National Office, WellingtonWe're seeking a Senior Business Analyst to join Te Pae Tawhiti as a member of the Service Experience team.The new Service Experience Platform that will be delivered by Service Experience will be a key enabler of MSD's future operating model which will ultimately improve our ability to provide fair, consistent, accurate and timely support to New Zealanders.The Senior Business Analyst will work as part of a team to deliver business analysis services across Service Experience. The primary focus for the team is to support delivery of the new Service Experience Platform which will require working with business and technology representatives to help define, design, develop and deliver technology and business changes.We're looking for someone who provides a balance of business analysis capability that can contribute towards our desired business and technology outcomes for Service Experience. We want someone who is a leader, outcomes focused, able to see the bigger picture but can operate in the detail, and has a practical approach to identifying business needs and supporting a broad range of project outcomes.You'll be part of a cross-functional multi-disciplinary team, and you'll need to be highly collaborative with others from across the business.You'll get involved with different business groups, working to understand and identify their needs and lead solution focused options. You will be working in a complex Project, so you'll need to be able to provide high quality analysis and advice on business and technical issues.Responsibilities:This is not a pure technical Business Analyst role however we do want a Business Analyst who has experience working in projects where there are both business and technology changesHelp shape and scope work that is required to move the Programme forwardMake decisions on what business analysis service is required to meet a desired outcome or produce a desired deliverableEngage with stakeholders, Programme team members and vendors to fully understand, communicate, develop, and deliver on agreed requirements and solutionsSupport the Lead Business Analyst with all aspects of BA Practice management within the ProgrammeAnalyse and understand business needs and translate them into fit for purpose user stories/requirements with clear acceptance criteriaProvide day to day support to Business Analysts in the ProgrammePlan and facilitate workshops and meeting with stakeholdersCollaborate with a range of stakeholders to ensure user stories/requirements are understood and solution outcomes are achievedExcellent communication skills with the ability to translate data and information into actionable insightsProvide reporting and feedback from and to stakeholders, users, and team membersExperience you'll bring:Experience working in a large Programme of work as a Senior or Intermediate level Business Analyst is desirable (but not essential)Experience building or contributing to a dynamic and positive team cultureExperience developing or supporting the development of a BA PracticeExperience utilising a broad range of business analysis tools and techniques in complex situationsExperience with design principles and Customer ExperienceTo apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.All applications must be made online. If this is not possible or if you have any queries, please contact us at ****** MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.Joining usJoining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.Report this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr
