About us The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities. As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are. Te Pae Tawhiti – Our Future is about MSD's future role and how we can make a bigger and better difference for New Zealanders. Te Pae Tawhiti Programme i s a once in a generation, multi-year transformation, which aims to ensure MSD has the capability to serve New Zealanders now and for decades to come. Service Experience is the key implementation arm of this transformation. Through Service Experience we will implement the technology, processes and tools needed to land both our Future Service Model and Client Engagement Practice, while also transforming the way the Ministry delivers its core products and services for clients, staff and partners. Senior Advisor and Advisor, Te Pae Tawhiti • Fixed term to June 2025 • Wellington based Te Pae Tawhiti Programme is seeking dynamic Senior Advisors and Advisors to support the design, development and implementation of the future service experience. Day-to-day the Senior Advisors and Advisors will provide professional advice, analysis and support and develop effective relationships with key stakeholders, colleagues and staff throughout the Ministry. In addition to this, the Senior Advisors and Advisors will be required to craft memos and papers for various governance groups, work closely alongside our strategic partners and support with the onboarding and ongoing relationship with the Service Experience Transformation Partner. Senior Advisors will operate at a senior level across all key accountabilities, and have responsibility for managing complex work, relationship management, representation of the work programme in different forums (internal and external) and taking a leadership and mentoring role with regard to the work programme and supporting more junior members of the team. Advisors will operate at a support level across all key accountabilities, and have responsibility for supporting complex work, relationship management and representation of the work programme in different forums (internal and external). The ideal candidates will have: • An understanding of the relevant environment and issues facing the Ministry and the Government • An understanding of the ins and outs of operations within a government agency, preferably with previous experience in a customer or community facing role • Proven ability to work collaboratively and responsively in both government and non-government settings • Experience in writing memos and papers for various governance groups • Critical thinking and problem solving skills – the ability to think fast under pressure • An open mind with a willingness to learn and grow • An understanding of equity issues and the Treaty of Waitangi, and the implications of these for the work of MSD • Experience in strategy and policy development, service design or implementation of projects and initiatives is ideal but not a must Position Description Advisor position description: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/advisor.docx Advisor salary range: $75,943.00 to $91,931.00 Senior Advisor position description: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/senior-advisor.docx Senior Advisor salary range: $99,546.00 to $120,778.00 How to apply To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form. Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. All applications must be made online. If this is not possible or if you have any queries, please contact us at ****** Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate. Closing date: 31 March 2024 We may progress candidates prior to closing date. Joining us Joining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations. If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process. MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
