Import/Export & Customs (Manufacturing, Transport & Logistics)Handling Shipping document with problem solving skills.Communication with Customer / VendorMinimum 2 years experiences in NVOCC environment, candidate without experience is welcome.Knowledgeable on shipping documents, customs clearance, etc.Knowledge in CargoWise for airfreight will be advantage.Good attitude and process customer service mindGood communication skills (spoken and written)Customer Service: -The Customer Support Specialist collaborates with and supports an assigned Outside Sales Executive to ensure that all sales and customer support activities are handled proactively and efficiently, with a focus on customer satisfaction. The Customer Support Specialist completes all customer quotation requests and coordinates the tariff maintenance for all accepted quotes and rates issued to customers.In this role, the Customer Support Specialist plays an important part in achieving our "Happy Customer" value through a dedicated focus on meeting customer needs.High school or equivalent education; associate degree preferred.Minimum 2 years of sales support and/ or customer service experience; logistics experience preferred.Ability to multi-task, prioritize, and manage time effectively.Strong listening, written and verbal communication skills; excellent interpersonal and teamwork skills.Your application will include the following questions: Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?How many years' experience do you have as a Customer Service Representative?Which of the following Microsoft Office products are you experienced with?Which of the following languages are you fluent in?Do you have freight forwarding experience?How many years' experience do you have in the logistics, freight & delivery services industry?Which of the following ERP products do you have experience using?Vanguard Logistics ServicesA member of OTS Logistics Group Vanguard Logistics a global top 3 NOVCC is one of the largest freight consolidator operating in USA, Europe, China and Asia Pacific, with over 117 own offices in major key cities in the world. Our business is seeing double digit growth and as we continuously seek to grow our portfolio of services.A member of OTS Logistics Group Vanguard Logistics a global top 3 NOVCC is one of the largest freight consolidator operating in USA, Europe, China and Asia Pacific, with over 117 own offices in major key cities in the world. Our business is seeing double digit growth and as we continuously seek to grow our portfolio of services.Don't provide your bank or credit card details when applying for jobs.What can I earn as a Customer Service Representative#J-18808-Ljbffr
