Sales Support Administrator

My clients are looking for a Sales Support Administrator who will be responsible for assisting in maintaining a general point of contact for retail, commercial, and end consumers. This is a 12 month contract which could be extended. Opportunities like this are highly sought after and don't come along often. If you've worked in Customer Service or Administration previously, pride yourself on your great customer interaction, and are very analytically minded then this is the role for you! Some of your key areas of responsibility will include: Order Entry/ Order Management - accurately and efficiently enter email and collated orders. Liaise with Retail Partners and field Sales Team about relevant issues and validations Customer Service - Answering all incoming calls within minimal waiting time, provide order and stock status as well as reports Manage all order-related inquiries from Retail Partners, and Field Sales Teams, provide product information about features and specifications Sales Rebate Analyst Support - Investigate and verify rebate payment against accrual figures and sales figures Processing all types of rebate claims and daily monitoring of chargebacks Inter-departmental & External Communications - Liaise with Finance and Accounts teams to reconcile payments, liaise with vendors and suppliers to obtain quotes To be successful in this role: Previous customer service experience is essential, previous experience in a Call Centre Environment preferred Ability to process (enter-manage) approximately 80-100 transactions per day in a timely and accurate manner Ability to multi-task and work in a fast-paced changing environment GERP (Oracle-Base) System knowledge Proven telephone communications skills with the ability to obtain and relay detailed information What's in it for you? There are many benefits to this role, including location, a great company to work for, and a competitive salary! You'll be joining a fantastic team who will feel like family! If the above is ticking all of your boxes, please include a cover letter and apply now to find out more! Share On Social Share on Facebook Tweet this Job Share on LinkedIn #J-18808-Ljbffr