The role We are seeking a highly motivated Sales Enablement Co-Ordinator to join our growing team, working from our Corporate Office in Auckland CBD. As a Sales Enablement Co-Ordinator, you will be responsible for providing admin support to our dedicated managers by being the first point of contact forenquiry leads. You will create a positive first impression with our prospects by providing anexceptional customer service. Being the go-to person for HubSpot (CRM) you will support the pipeline movement and actively follow up anyoutstanding enquiry leads to pass on for our busy managers on the ground. If you are a self-starter with a passion for Believing in Better and delivering exceptional customer service, we encourage you to connect with us and keep reading. What you'll be doing: Answering phone calls and emails to provide our prospective residents with information on our Retirement Living and Aged Care services Supporting our Business Care and Village Managers with their enquiry pipeline and their database management using our CRM (HubSpot) particularly while they are on leave or absent from site Ensuring you are in touch with all Oceania Site profiles and pricing structures Supporting our Business Care and Village Managers withmaintaining our directory listings to ensure all Oceania information is up to date Liaise with Business and Care Managers/ Village Managers to create marketing briefs when required Provide helpdesk support for our CRM (HubSpot) What you'll bring: Experience within the Retirement and Aged Care sector is advantageous Ability to quickly build rapport with prospective residents - Believe in Better Living Experience and understanding of sales processes High skill level with Microsoft software Excellent verbal and written communication skills Ability to treat every enquiry like your own by tuning in on your empathy and taking your time to truly understand what the resident wants and need Sales experience preferable but not essential – it is your personality and initiative that counts in this unique role Who are we We're the proud owner and operator of 46 Villages across New Zealand, providing Village and Aged Care Living. We are dedicated to delivering exceptional and innovative care and hospitality services that delight our residents. At Oceania, we build villages, not just homes. Places designed to enable our residents to live the way they always have, with value, purpose and connection to the things that matter most. We're led by them, and it's this shared belief in better that makes our approach different. We Kiwis have a proud tradition of striving for better. That's why we're reimagining the retirement living and aged care experience. What we offer This belief in better means we are committed to supporting you to learn and do better, and will provide you with: Competitive remuneration package and Birthday Leave A safe and healthy working environment with access to a free, confidential support service Opportunities for ongoing development and career progression Employee shares, at no cost, for permanent employees Access to a range of great staff discounts with our suppliers No matter your role within the Oceania family, we all share the same dedication to providing expert and personalised care for the people that once cared for us. We strive to do better every day. Apply now and become part of our journey. Disclaimer: Oceania Healthcare does not accept unsolicited agency resumes. Oceania Healthcare is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
