Roster Coordinator - Auckland

We're hunting for Roster Coordinators to join our Hato Hone St John team. This is a fantastic role that offers you the flexibility to work a combination of days between home and the office with a competitive pay package. Location of work is Auckland Hato Hone St John is at the frontline of medical response, providing Ambulance Services throughout most of New Zealand. Our frontline Ambulance Officers and Paramedics are well known, and our Patient Transfer Service provides safe, comfortable and reliable inter-facility transfers for hospital patients and other customers. As a Roster Coordinator you will effectively coordinate the administrative function of workforce planning to ensure St John staff are in the right place at the right time. You will work closely with ambulance staff and the leadership team to achieve the goals and you'll be responsible for ongoing maintenance of database records for daily staff rosters, managing weekly rosters and administering leave requests.  It is a busy and varied role supporting a 24 hour 7-day operation where no two days are the same. You will juggle meeting the staffing service levels along with the needs of our staff. We are looking for a professional and adaptable administrator/coordinator with a can-do attitude. You may be in or have exposure to a similar scheduling or planning roles and are looking for a change, or you may be interested in learning more and giving it a go. This is a service orientated role so picking up the phone and talking must be enjoyable to you. You will have: An unflappable nature and resilienceIdeally some experience in rosteringStrong MS Office skills - Word and ExcelExcellent communication skills both verbal and writtenExperience in a customer service-related roleAbility to work with systems and processesTake pride and care in your work showing strong accuracyExcellent planning, organisation and time management skills If you would like to know more and express interest in this role, apply now, or feel free to organise a confidential chat with Letitia via ****** We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles as well as commitment to delivering equitable outcomes in all aspects of our recruitment and our ways of working. Come and join our friendly and professional team!We have a range of exciting volunteer and career opportunities across New Zealand. Hato Hone St John is registered in New Zealand. Our Charities Commission Registration number is CC35255 #J-18808-Ljbffr