About the roleAlways prepared with correct uniform and gear for freezing weather and compliant high-vizEfficient snow chain applicationAssist with chain fitting for members of the public (fitting, removal, and correct storage)Respond to weather and road conditions.Delivers friendly and engaging service to all guests.Identification and reporting of hazards to HOD, TL's and Grit Truck Drivers.Takes responsibility of all equipment and uniform that is allocated to him / her.Clear, concise & timely two-way radio communications.Follow all legal requirements of our TMPAlways prepared with correct uniform and gear for freezing weather and high-viz for improved safety.Using strong body language, giving clear hand signals and showing attention to detail when parking carsDeliver friendly and engaging service to all guestsClear, concise & timely two-way radio communicationsProper management of customer complaints and queriesEfficient parking to maximise the limited parking spaces availableIdentification and reporting of hazards to HOD, TL's and Grit Truck Drivers.Using strong body language, giving clear hand signals, and showing attention to detail when pulling cars into drop-off area, and / or when backing cars outHelping guests with their gear and giving general directions, when safe to do so.Ensuring the authorised parking area is monitored periodically.Deliver friendly and engaging service to all guests.Ensures personal presentation is always kept to a high standard body language is positive and uniform is correct.Assist with crowd and que control when necessaryActively encourage efficiencyClear and concise communication with other crew members working within the dropzoneContinually monitoring conditions and informing HOD. TL's, Grit Truck Driver / s.Display safe driving practices and abide by specific light vehicle sign-off induction learnings at all timesEnsuring vehicle start-up checks are performedEnsuring vehicles are kept clean and tidyReports any vehicle faults or damage to supervisor for immediate attentionEnsures essential roads operational items are kept in good, working order and are there for the next day i.e. chains, signage and towing equipment.Prepare chain fitting bays with signage and conesMeet and greet out guests travelling up our access road and advise of the current road conditions and chain callsAssist our guests with fitting chains in all weather conditionsMonitor and report road conditions to ski area managementDeliver exceptional service and leadership to our guests and staffRespond to guest queries and provide ski area informationPatrol the road ensuring it remains safe for those travelling on itAssist with a range of other duties around the mountainAbout YouA proven commitment to the overall guest experience and the ability to work under pressure in a team environmentA positive personality and the ability to keep an upbeat attitude no matter the weatherYou must be comfortable working in an alpine environment in a variety of weather conditionsYou need to be physically fit, have outgoing personalities and high levels of energyNot afraid of getting your hands dirtyYou must be health & safety conscious and a good record in this areaExcellent personal presentationPunctual, flexible and reliableMechanical experience not required, as full training will be givenAn understanding that employment is subject to the vagaries of the weather and the hours of work cannot be guaranteedSkills and QualificationsNZ issued driving license would be advantageousAs Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we've pledged to continue to provide a working environment that embraces and values diversity and inclusion.Uniform for all roles is provided (just bring your own base layers)A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew :3 Peak winter season pass (Full Time crew)Discounted day passes at other ski areasTransport to / from mountains.Fantastic wellbeing support for all staffNutritional hot crew meals each day (Discounted)Discounts at many local eateries, bars, breweries and retail outletsDiscounts on mountainRegularly organised social activities off mountainCool recognition programmes with prizesEarn and learn free ski lessons (Full Time crew)#J-18808-Ljbffr
