Retail Supervisor - Victoria - 40 hours per weekYour JourneyAs a Supervisor in a Sweaty Betty store, you will support the team to live by the SB values and act as the go-to person in the absence of your manager. You are cool, calm and collected under pressure. Never be afraid to step in; you make it your priority to be a fountain of knowledge on products and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security. As a lover of SB, you help to bring the brand to life and welcome the chance to spread your passion for the brand both inside your store and outside the community. Please note: this role requires a commitment of contracted hours per week, including some weekdays and weekends. There may also be some evening work. What You'll Be DoingSupport the store management team in all aspects of running the store, including; opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times
Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge
Ensure exceptional standards of customer service
Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs
Maintain compliance with company policies, including health and safety regulations and inventory management
Drive the store's success by being an ambassador and supporting local marketing efforts
Must HavesExperience working in a customer-facing role
Flexible and adaptable, you are comfortable working in a fast-paced environment
Confident to take the initiative and handle situations as they arise
Passionate about developing yourself and others, whether inside or outside SB
Effective relationship-builder
Flexibility to work on the weekend as well as on weekdays, evenings and holiday periods
The ExtrasGenerous clothing allowance
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust – advice & support too
Dedicated budget to attend fitness classes (per store)
Access to Sample sales
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
Enhanced Family Leave policy
Cycle to work & Buzz bike scheme
Our D&I CommitmentWe are working to create a culture and team that represents our empowerment mission. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and our world.
We want to stand up for what we believe in and give our people a platform to use their voices. To actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business and being clear on the responsibilities we hold to each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at theheartof our business. To create a culture of belonging that empowers everyone to be their bestauthentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI Committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Salary £26,520 per annum (plus benefits and generous clothing allowance)
Frequency Annual
Job Reference sweatybetty/TP/254491/5088
Contract Type Full Time
Closing Date 04 May, 2024
Job Category Stores & Customer Care
Business Unit Retail Team
Location Unit 10 Cardinal Place,, 90 Victoria Street, London, SW1E 5JL, United Kingdom
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