Remote Customer Service Specialist

Job Description: Anzco Foods is seeking a Remote Customer Service Specialist to join our team in Dunedin, Otago, NZ. As a full-time Associate level position, the ideal candidate will have at least 4 years of experience in customer service and possess the personality traits of being confident and energetic. Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Resolve customer complaints and issues with a high level of empathy and understanding- Provide product information and recommendations to customers- Process orders, returns, and exchanges accurately and efficiently- Collaborate with colleagues worldwide to ensure a seamless customer experience- Maintain a positive and cooperative attitude towards colleagues and customers Requirements:- 4 years of experience in customer service- Strong communication skills, both written and verbal- Ability to work independently and as part of a team- Confident and energetic personality- Strong cooperative skills- Proficiency in Microsoft Office and CRM software- Ability to adapt to a fast-paced and dynamic work environment Benefits:- Vision insurance- Travel & spending expenses- Free food Working Environment:At Anzco Foods, you will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. Our team values diversity and encourages open communication and teamwork. Deadline to apply: ******** Equal Opportunity Statement:Anzco Foods is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.