Remote Client Support Representative

We are seeking a Remote Client Support Representative to join our team at Peabody Energy in Nelson, NZ. As an entry-level position, no prior experience is required, making this an excellent opportunity for energetic and driven individuals looking to kickstart their career in client support. Responsibilities:- Provide excellent customer service and support to clients via phone, email, and chat- Troubleshoot and resolve client issues in a timely and efficient manner- Assist clients with account setup, product inquiries, and technical support- Collaborate with other team members to ensure a seamless client experience- Maintain accurate records of client interactions and transactions- Proactively identify opportunities to improve processes and increase client satisfaction Requirements:- Strong communication and presentation skills- Ability to manage multiple projects and tasks simultaneously- Excellent problem-solving skills and attention to detail- Proficiency in Microsoft Office and CRM software- High school diploma or equivalent Personality traits:- Energetic- Driven Soft skills:- Presentation- Project management Benefits:- Parental leave- Travel and spending expenses- Gym membership Working environment:- Collaborate with colleagues worldwide, fostering a global village mentality Deadline to apply: ******** Equal opportunity statement:Peabody Energy is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified individuals to apply, regardless of race, gender, age, religion, sexual orientation, or disability status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.