Remote Client Service Representative

Job Description: Icebreaker, a leading outdoor clothing company, is seeking a Remote Client Service Representative to join our team in Hamilton, Waikato, NZ. This is a full-time position at the Associate Level, requiring at least 2 years of experience in a similar role. As a Remote Client Service Representative at Icebreaker, your responsibilities will include providing exceptional customer service to clients through phone, email, and chat support. You will be responsible for addressing client inquiries, resolving issues, and ensuring customer satisfaction. Additionally, you will be tasked with maintaining accurate client records, processing orders, and assisting with product recommendations. We are looking for a hardworking and resourceful individual with strong interpersonal skills and a passion for customer service. The ideal candidate will have excellent communication skills, be detail-oriented, and possess the ability to think strategically when problem-solving. In addition to the required personality traits and soft skills, the successful candidate will benefit from free accommodation, company transportation, and travel opportunities. At Icebreaker, we promote equality and fairness for all employees, creating a supportive and inclusive working environment. If you are interested in joining our team as a Remote Client Service Representative, please apply by the deadline of March 21, 2024. Equal Opportunity Statement: Icebreaker is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to these factors.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.