Remote Client Service Assistant

Job Description: As a Remote Client Service Assistant at Asbury Automotive Group, you will be responsible for providing exceptional customer service and support to clients remotely. This part-time entry-level position requires at least 1 year of experience and the ability to work independently and be resourceful in finding solutions for clients. Responsibilities:- Communicate with clients via phone, email, and other electronic means to provide support and answer inquiries- Assist clients with placing orders, resolving issues, and providing product information- Conduct research to find solutions to client problems or inquiries- Negotiate with clients to ensure customer satisfaction and resolution of any issues- Build strong relationships with clients and ensure a positive customer experience- Collaborate with other team members to ensure seamless communication and support for clients- Maintain accurate records of client interactions and transactions Requirements:- 1 year of experience in customer service or a related field- Ability to work independently and be resourceful in finding solutions- Strong negotiation and research skills- Excellent communication skills, both written and verbal- Ability to prioritize tasks and manage time effectively- Proficiency in Microsoft Office and other relevant software programs Benefits:- Training and professional development opportunities- Parental leave for eligible employees- Travel and spending expenses covered for work-related activities Working Environment:At Asbury Automotive Group, we prioritize building strong connections with our clients and treating colleagues like an extended family. You will be part of a supportive team that values collaboration and communication. Equal Opportunity Statement:Asbury Automotive Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.