Remote Client Relations Representative

Job Description: Crimson Education is seeking a Remote Client Relations Representative to join our team in Dunedin, Otago, NZ. This part-time position at an associate level requires a minimum of 2 years of experience in client relations. The ideal candidate will be reliable, resilient, possess strong teamwork skills, and excel in analysis. Responsibilities:- Manage client relationships through various communication channels such as phone, email, and chat- Assist clients with inquiries, problem-solving, and providing solutions- Monitor client feedback and provide insights to the team to improve overall client experience- Collaborate with internal teams to ensure client needs are met and issues are addressed in a timely manner- Maintain accurate records of client interactions and transactions Requirements:- 2+ years of experience in client relations or a related field- Excellent communication skills and the ability to build strong relationships with clients- Strong analytical skills to assess client needs and provide effective solutions- Ability to work independently and as part of a team- Proficiency in using CRM software and other relevant tools- Bachelor's degree in a related field is preferred Benefits:- Joining Bonus- Paid Time Off (PTO)- Visa sponsorship for eligible candidates Working Environment:At Crimson Education, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. As a Remote Client Relations Representative, you will have the opportunity to work in a dynamic and collaborative environment that values your contributions and encourages personal growth. Deadline to Apply: May 14, 2024 Equal Opportunity Statement:Crimson Education is an equal opportunity employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are respected and valued.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.