Remote Chat Support Associate

Job Description: Sunfed Meats is seeking a Remote Chat Support Associate to join our dynamic team in Nelson, NZ. This part-time position is ideal for individuals who are passionate about customer service and enjoy providing support through online chat platforms. As a Remote Chat Support Associate, you will be responsible for assisting customers with any inquiries they may have about our products and services, as well as resolving any issues they may encounter. Responsibilities:- Respond to customer inquiries and provide support through online chat platforms- Assist customers with product information, pricing, and availability- Resolve customer complaints and issues in a timely and professional manner- Collaborate with other team members to ensure a seamless customer experience- Maintain accurate records of customer interactions and transactions- Stay up to date on product knowledge and company policies Requirements:- Minimum of 3 years of experience in customer service or a related field- Dedicated and reliable with a strong work ethic- Excellent presentation and people management skills- Ability to work independently and prioritize tasks effectively- Strong written and verbal communication skills- Proficient in using computers and online chat platforms Benefits:- Paid Time Off (PTO)- Free food- Medical coverage Working Environment:At Sunfed Meats, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is committed to innovation and excellence, and we encourage our employees to contribute their unique perspectives to help us grow and succeed. Deadline to Apply:April 20, 2024 Equal Opportunity Statement:Sunfed Meats is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.