Remote Account Support Representative

Job Description: Anthem is seeking a part-time Remote Account Support Representative to join our team in Dunedin, Otago, NZ. As an Associate Level employee with at least 4 years of experience in a similar role, you will be responsible for providing exceptional support to our clients remotely. We are looking for a resourceful and passionate individual who is skilled in presentation and persuasion to excel in this role. Responsibilities:- Provide remote support to clients, assisting with account management and troubleshooting any issues that may arise- Build strong relationships with clients, demonstrating excellent communication skills and a customer-focused approach- Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner- Utilize a variety of tools and platforms to effectively support clients and track progress- Stay up-to-date on industry trends and best practices to provide the highest level of service to clients Requirements:- At least 4 years of experience in a customer support or account management role- Strong presentation and persuasion skills- Resourceful and passionate attitude towards providing excellent support to clients- Ability to work independently and remotely, managing your time effectively- Excellent communication skills, both written and verbal- Comfortable using various software and tools to support clients Benefits:- Life insurance- Free accommodation- Visa sponsorship Working Environment:At Anthem, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where all employees feel valued and empowered. Join our team and be a part of a company that embraces and celebrates differences. Deadline to apply: ******** Equal Opportunity Statement:Anthem is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law. We are committed to creating a diverse and inclusive workplace where all employees are welcome and valued.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.