Remote Account Support Manager

Job Description:Lincoln National is seeking a Remote Account Support Manager to join our team in Tauranga, Bay Of Plenty, NZ. This position is ideal for a candidate with at least 7 years of experience in account management and a strong background in customer support. As a Mid-to-Senior-level professional, the Remote Account Support Manager will be responsible for managing a portfolio of accounts, providing excellent customer service, and developing strategies to grow and retain clients. The ideal candidate will have a reliable and resilient personality, as well as strong people management and strategic planning skills.

Responsibilities:- Manage a portfolio of accounts, including regular communication with clients to address their needs and provide support- Develop and implement strategies to increase client retention and grow revenue- Collaborate with internal teams to ensure smooth and efficient account management processes- Analyze client data and feedback to identify areas for improvement and implement solutions- Provide training and guidance to junior account support team members- Represent the company at industry events and conferences to network and promote our services

Requirements:- Bachelor's degree in Business, Marketing, or a related field- At least 7 years of experience in account management or customer support- Strong communication and interpersonal skills- Proven track record of meeting and exceeding sales targets- Experience with CRM software and other account management tools- Ability to work independently and manage multiple priorities effectively- Travel may be required occasionally

Benefits:- Travel and spending expenses covered- Dental insurance- Gym membership

Working Environment:At Lincoln National, we are committed to environmental responsibility and sustainable practices. We strive to create a positive and inclusive work environment where all employees can thrive and contribute to our success.

Equal Opportunity Statement:Lincoln National is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other factor prohibited by law. We are committed to diversity and inclusion in all aspects of our business.

Deadline to Apply: April 11, 2024

If you meet the requirements and are interested in this exciting opportunity, please submit your application by the deadline. We look forward to reviewing your qualifications and potentially welcoming you to our team at Lincoln National.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.