Receptionist Switchboard Operator

About us - Australian Building & Construction Group
We are an industry leader, a game changer with a successful track record. We focus on continuous improvement and forward thinking initiatives to reach our goal of having a successful national presence as an Insurance Repair Builder.
We are currently going through a large growth inflection with our business doubling in size and expanding to deliver across the whole of Queensland and Northern NSW. We are seeking an experienced full time Receptionist/Switchboard Operator to join our team, based out of our Fortitude Valley HQ.
We are passionate about people people who are able to perform in their role and also add a little something special to our team as we continue to grow.

Key Responsibilities as our Receptionist/Switchboard Operator
Handling high volume inbound and outbound calls via digital call switchboard.
Managing multiple inboxes.
Front of house reception including receiving clients and deliveries.
Managing boardroom schedules, meetings, stock levels.
Using multiple software platforms.
Ad hoc duties as required.

Key Attributes & Experience Required as our Receptionist/Switchboard Operator
Professional presentation as the 'face of the business'.
Strong written and verbal skills, confident to answer and make calls in what can be a high volume environment.
Excellent customer service and ability to handle a variety of stakeholders.
Strong organisational skills and willingness to follow processes and procedures.
Tech-savvy, including experience in MS software, and company specific customer software, web platforms and mobile engagement.
A talent for problem solving and providing fast and effective solutions.
You are a team player in the business of people and service delivery and someone who wants to give the best experience possible.
A clear police history check and medical clearance are required to be successful in the role.

In return, ABC Group will offer a competitive salary package and will provide training in all aspects of internal processes, procedures and software. Our team are highly approachable and achievement oriented, we recognise and share in success. This role does involve continuous learning and growth opportunities within the business.

If you want to be part of a winning team and this role suits you to a tee, I would love to hear from you. We do have an immediate start available however happy to wait for the right person given notice periods.

Recruiters need not contact regarding this role.