Receptionist/Night Auditor

We are seeking an enthusiastic individual to join our Front Office team. You will be working a mix of Reception and Night Audit shifts, with a minimum of 1 Night Audit shift per week.

Reporting to the Front Office Manager you will be responsible for:
Assisting with guest and enquiries via phone and in person
Providing efficient guest arrival/departure procedures
Anticipating guest needs and requirements
Finalising guest accounts and cashiering
Adhering to policies and procedures at all times
Working to achieve budgets and sales targets
Resolving billing queries
Completing and Maintaining the Night Audit Process with a high level of accuracy
Overnight security of the hotel and its guest
Daily compilation and distribution of reports

About You:
Solid organizational skills with an attention to detail in tasks performed
Demonstrated ability to work independently and as part of a team
Reliable and punctual
Previous experience in a similar role, preferably in a hotel environment
Current 1st Aid & General Manager's certificate is an advantage
Must be able to work some night shifts and weekends.

If this sounds like you then please submit your CV and Cover Letter at our careers site.

Please Note: You MUST be legally entitled to work in New Zealand. You must be either a New Zealand Citizen, Permanent Resident or hold a current and open work visa with at least 12 months until expiry. Sponsorship will not be provided for this position.

Applicants for this position should have NZ residency or a valid NZ work visa.