Public Transport Service Support Coordinator Posted: 11/04/2024
Closing Date: 21/04/2024
Job Type: Permanent - Full Time
Job Category: Administration and Office
Support the day-to-day admin inbound tasks within Public Transport Contribute to the successful growth in transport services for communities Ongoing development and future career growth opportunities Waitaha - our Canterbury region - is like no other and we are proud to call it home. We are privileged to be working with Nga Papatipu Runanga, stakeholders, and our wider community to protect our environment, including water, land, and air through regulation and planning. As a Regional Council we're responsible for flood protection, public transport, civil defence, and more.
Together we're taking action to shape a thriving and resilient Canterbury, now and for future generations. Toitu te marae o Tane, toitu te marae o Tangaroa, toitu te tangata, If the land is well and the sea is well, the people will thrive.
This role plays a crucial part in ensuring the smooth operation of our Public Transport (PT) section. As the primary contact for various data entry points and feedback channels, you'll directly influence customer responses, payments to Transport Operators, and the effective utilisation of external fare systems by our customers and stakeholders.
Your work will span across the entire Public Transport section, supporting different team members and gaining insight into all aspects of our business.
More about the role: Monitor and respond to community feedback Work in partnership with transport operators Provide administrative support Assist in public transport projects You'll be someone who's not only tech-savvy but also able to understand how our systems impact our stakeholders and customers. Problem-solving and finding innovative solutions will be crucial for this position. You'll need to confidently interact with both our internal team members and external stakeholders.
The world of public transport is dynamic and complex, but also incredibly exciting. You'll need to feel comfortable embracing its challenges. Your ability to adapt and thrive in this space will be key to making a positive impact."
More about you: Able to multi-task and enjoy the variety that comes your way Confidence in the technology systems we use is important A strong eye for detail and ability to identify data patterns out of the norm A confident team player who contributes to the success of the wider team Our values underpin everything we do. We understand and embrace a diverse workforce; this diversity will enable us to better serve our people, our community, and our greatest taonga, the environment. We value everyone's contribution, diverse thinking, and skills.
We're on a journey to become a treaty partner of excellence, including incorporating te ao Maori into our work. We offer supportive opportunities to develop capability in this area and encourage our people to use kaupapa Maori, matauranga Maori and te reo Maori in our daily work. We welcome you with an open heart & mind, wherever you are on your personal te ao Maori journey.
For a confidential chat about this role, please contact Dan Daly – Team Leader Public Transport Business Services & Improvement on 027 278 0857. Please note, unsolicited applications or outreach from recruitment agencies will not be accepted.
To find out more about us and the mahi we do - click here .
Applications close on Sunday 21 st April. We encourage you to register your interest early. We will be reviewing applications as we receive them and reserve the right to close the advertising early.
Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role.
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