Product Manager - Trade Systems at New Zealand Customs Service, Wellington Bring your leadership and relationship experience to running the trade systems that underpin New Zealand's border managementLead and develop a high performing and collaborative applications teamFlexible working arrangements + three extra Customs' service leave daysWe are seeking an experienced Product Manager/Owner for the high-profile Trade systems portfolio within our Information Services group. This is a full-time permanent role, based in our Wellington Customhouse.
The Trade Product Manager leads a cross-functional team that develops, maintains and improves a portfolio of ICT products that underpin New Zealand's flow of imports and exports. This includes setting the roadmap for the Trade Single Window system, and other products within the Trade portfolio. You'll be working with our Policy and Operations groups, partner agencies in the border sector, and a range of stakeholders in the freight and logistics industry to deliver on priorities.
The role includes overseeing team practices, backlogs and projects to ensure high-quality support and change delivery, along with delivery of work by external providers.
Here's what we're after: A tertiary qualification at least equivalent to Bachelor level, or demonstrated equivalent intellectual capability;Evidenced strength in translating organisational priorities into goals, strategies and plans in your area of responsibility to ensure achievement of results;People leadership and management experience, including demonstrated ability to manage employment issues and promote change in challenging environments;Strong problem solving and decision-making ability, including the ability to identify problems, manage or mitigate risks and implement innovative solutions that take immediate and longer term consequences into account;Demonstrated interpersonal skills, using communication techniques to ensure clarity of message and the desired result. This includes being comfortable with speaking to stakeholders to get buy-in;Evidence of developing and maintaining working relationships, networks and partnerships with key stakeholders in other government agencies and industry (or equivalent);Experience in applying Agile development and Project Management methodology;Able to be on-call for after-hours high priority incident management on a rostered basis.It would be advantageous if you have experience in ICT delivery and management roles; business case development; project implementation; and strategy development.
Our people get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles. We foster an inclusive and supportive team environment with vibrant social and cultural groups. We also support flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements. Our people get discounted health insurance, free on-site gyms (in some locations) and three days of service holidays in addition to four weeks of annual leave.
Me pehea te whakauru I How to apply. To join Customs youmust be a New Zealand Citizen or New Zealand Permanent Resident* and be able to obtain and maintain an appropriate level of security clearance to Confidential level. Due to the nature of Customs work you must have a clear Police record. Successful applicants are also required to pass a drug test.
(*) A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years and resides in New Zealand at time of application; ORa New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years and resides in New Zealand at time of application, but may have been absent from New Zealand for periods of six or more months within the past ten years, preferably in one or more of the following countries: either Australia, Canada, United Kingdom or the United States of America. You will be required to provide overseas police certificates for these periods spent outside of New Zealand. Click on the apply button to submit your application. To express your interest, please apply on-line by submitting an up to date CV and cover letter that demonstrates your suitability and motivation for the role.For further information about this position, please view the position description attached or contact Scott Kelly (Acting Tower Manager - Border) at ****** or Suzanne Leahy (Senior Recruitment Advisor) at ******
Deadline for applications is 11pm, Wednesday 29 May 2024. Please note, Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage. New Zealand Customs Service | Te Mana Arai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. Note: You may be redirected to the employer's careers website.
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