Product Analyst – eCommerce Why we need you. Worldline has long been a leader in local payments since we launched EFTPOS in 1989. We've been an important part of New Zealand's growth as an economy, providing a trusted service for almost every Kiwi consumer. Today we sit at the heart of Aotearoa's payments infrastructure with products built using open banking technology and providing retailers with payments data insights. As one of New Zealand's leading payments innovators, we specialise in payment solutions that help businesses grow – in-store, online and via mobile. We work in an Agile world, with fast cycles of development and releases to evolve our products constantly. We need an amazing Product Analyst to help us define, prioritise and build what we are doing. You'll be working with world class developers in a dedicated squad, who are high performing and chomping at the bit to drive the future of Worldline. We're looking for you to show the passion you have for driving the detail around digital products and software development. What you are going to be doing. Key accountabilities in this role: -Ownership of the business requirements documentation process -Communicate the success and motivate the team -Manage stakeholder requirements -Frontline contact with customers -Manage and collaborate cross functionally across Worldline -Manage and prioritise through our tools -Involvement in the whole product lifecycle. What we need you to be good at. We really need someone with an eye for detail and a proven ability to drive performance in a Product Analyst/Business Analyst role previously. We are looking for someone who is organised, likes to take the bull by the horns and is an excellent communicator. A natural motivator and team player is also a huge requirement for this team. Most of all, we want someone who is a doer and wants to succeed. Specific skills we will look at: ·Excellent verbal and written communication skills – this is a must you will be expected to run workshops/meetings/ceremonies, with a wide variety of audiences ·3+ years' experience as a Product/Business/ Owner in a commercial environment – preferably payments or banking ·Understanding of Agile methodology (Scrum, Kanban) ·Proficient with JIRA/Confluence ·Experience working with wireframing and prototyping tools (Balsamiq, Sketch, Adobe) is a plus ·Experience using reporting and analytics tools (Microsoft Excel, Google Analytics, MixPanel) ·Relevant tertiary qualifications (relevant work experience will carry a greater weighting) ·Broad Technology knowledge ·Team player, who is prepared to roll their sleeves up ·Detail oriented ·Organised, thrives working in a fast-paced environment. Why join us?! We realise what's important to you and someone else can differ, so we offer a range of benefits to appeal to everyone, you included! -A beautiful new purpose-built office in the heart of Auckland CBD – Harbour Views, Bar, Café and Gym Onsite and Top-notch technology (need we say more?!) -Our employee benefits package – what we call 'Pick n Mix' to spend on whatever tickles your fancy -A generous bonus scheme -A day off on your birthday -A comprehensive culture & wellbeing program with an annual calendar of fantastic events -Time out for an on-site subsidized massage -AKiwi Saversuperannuation contribution and much more! What's it like to work for Worldline NZ? We've got 200+ exceptional people working here and you'll be joining a really talented, driven and credible team, who are united by keeping the customer at the heart of everything they do and are renowned for the way they make the complex look simple. Proudly, we have been awarded with the prestigious Top Employer Accreditation and Great Places to Work Award (3 years running!), along with Small Workplace of the Year at the HeadFit Awards and were a finalist in the HRNZ awards for our Wellbeing Programme too.Rest assured; this is an awesome place to work! Worldline NZ is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you have any health-related issues that we might need to accommodate, please let us know. Our recruitment decisions are based on the needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics. PLEASE ONLY APPLY IF YOU HAVE ALREADY GOT THE RIGHT TO WORK IN NEW ZEALAND AND ARE BASED IN AUCKLAND.
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