Porter

We are seeking a Porter to join our Front Office team in Queenstown!

Our unique location offers our guests two hotels from the Hilton brand to choose from: Hilton Queenstown Resort and Spa and DoubleTree by Hilton Queenstown and all of our Team Members get to work across both brands

WHAT WILL I BE DOING?

As a Porter, you are working together with our Front Office team to provide an unforgettable guest experience. The team are responsible for the organization and smooth running of all processes in the hotel lobby. In order to do so, you complete the following tasks and responsibilities:

·
Welcome our guests on arrival and assist them throughout their stay

·
Manage guest luggage

·
Show guests to their rooms and explain the amenities and emergency procedures

· Prepare the lobby information board
·
Safety valet guest cars and drive hotel complementary shuttle service

·
Keep up-to-date with hotel and local services and events

·
Provide support to the Concierge as required