Personal Shopper

Position What you'll be doing? We are looking for a highly-motivated Personal Shopper to provide professional shopping and styling advice to our VIPs. You will be someone energetic and have a unique styling sense. By providing advanced knowledge of DFS' products, services, and the latest fashion trends, you will be a trusted consultant to our prestigious customers for an unparalleled shopping experience. 
Present our products and services to the clients by exercising in-depth knowledge of both the customer and the current product offerings  Provide personalized attention and guidance in regards to products and services that are particularly suited for the client's needs and desires  Maintain regular communication with VIP client base via to inform them on new merchandise, events and promotions  Assist in the coordination of private viewings, functions, events and other ad-hoc services requested by members  Establish relationships with external partners such as hotels, banks, travel agents, tourism boards in order to acquire new High Value Clients  Organize and participate in all in-store Public Relations and related promotional activities  Provide VIP members with full concierge services, which include transportation, merchandise deliveries, reservation handling and others, some of which may be non-DFS related  Ideal Candidate Secondary School or High School Diploma equivalent, preferably specializing in hospitality or service related industry Have VIP serving experience in retail, customer service, hospitality services or luxury brand/boutique  Passionate about fashion and trends in Luxury Retail Innate ability to engage, sell and deliver unparalleled customer service  Resourceful and has a good social network  Able to maintain a high degree of confidentiality  Fluency in English language and other language(s) as required by location