Operations Support Specialist

Administrative Assistants (Administration & Office Support) Come and work for a passionate and fast-growing Brand that is making some serious moves in the NZ up-market hostel space! We are currently looking for an Operations support specialist based in Tamaki Makaurau / AucklandOur Operations team is the heart of our business which has 15 assets located across New Zealand. Role Overview:Work pattern: Full-time, permanent, 5-day work week, Monday - FridayThe mission is to ensure that the operations of Haka House Hostel assets run smoothly. The operations support specialist is responsible for auditing the operational policies and procedures by checking and providing accurate data for the operations leaders to follow up on. In addition, the operations support specialist is responsible for supporting the roaming maintenance team by logging, arranging and communicating all maintenance requests. They act as the communication channel between the on-road maintenance team and the operational teams. Some of the key responsibilities/tasks may include:Weekly Reconciliation ReportsESG Tracking and AnalysisWarranty ClaimsKeep accurate records of maintenance carried outEnsure all Health & Safety protocols are followedCoordinate with contractors when necessaryWe are committed to creating an exceptional guest/client experience and are dedicated to offering outstanding service.You will have:1+ experience years in Hostel or Hotel operationsImpeccable presentation, including written, verbal and dress Right to work in New ZealandWhat we offer:A chance to grow in a fast-paced and changing environmentDiscounted Hostel Stays across AotearoaA Nurturing environment If this sounds like the role for you hit apply and attach your cover letter and CV Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as an Operations Support Specialist? Which of the following Microsoft Office products are you experienced with? Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr