Online Customer Support Representative

As an Online Customer Support Representative at Liberty Interactive in Nelson, NZ, you will be responsible for providing exceptional customer service to our online users. This part-time entry level position requires at least 1 year of experience in a customer service role. Responsibilities:1. Respond to customer inquiries and resolve issues through online chat, email, and phone calls.2. Assist customers with order placement, tracking, and returns.3. Provide product recommendations and information to customers.4. Troubleshoot technical issues related to the online platform.5. Collaborate with other team members to ensure a seamless customer experience.6. Maintain accurate records of customer interactions and transactions. Requirements:1. Motivated and energetic personality traits.2. Strong negotiation and leadership skills.3. Excellent communication and problem-solving abilities.4. Ability to work in a fast-paced online environment.5. Proficient in using online communication tools and platforms.6. Flexibility to work evenings and weekends as needed. Benefits:1. Travel opportunities for top performers.2. Company transportation for commuting to and from work.3. Employee discounts on Liberty Interactive products. Working Environment:At Liberty Interactive, we thrive in an environment that embraces and navigates change seamlessly. Our team is dedicated to providing the best possible experience for our customers, and we are looking for individuals who are eager to learn and grow in a dynamic online retail environment. Deadline to apply: ******** Equal Opportunity Statement:Liberty Interactive is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We encourage all qualified individuals to apply for this position.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.