Job Description: We are currently seeking an Online Client Service Officer to join our team at Starwood Hotels & Resorts in Nelson, NZ. As a part-time Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role and possess strong communication and organizational skills. Responsibilities:- Providing exceptional customer service to clients through various online platforms- Responding to client inquiries and resolving any issues or concerns in a timely manner- Managing client accounts and ensuring all information is up-to-date and accurate- Conducting research and planning to improve client satisfaction and overall experience- Collaborating with other team members to ensure a seamless online experience for clients- Assisting with marketing initiatives to drive online traffic and increase client engagement Requirements:- Bachelor's degree in Business, Marketing, or related field preferred- Strong communication skills, both written and verbal- Ability to work independently and prioritize tasks effectively- Motivated and driven to provide excellent client service- Proficiency in Microsoft Office Suite and online customer service platforms- Experience with online marketing and social media platforms is a plus- Ability to multitask and handle a high volume of client inquiries Personality Traits: Independent, MotivatedSoft Skills: Research, Planning Benefits:- Disability insurance - Profit sharing - Gym membership Working Environment:At Starwood Hotels & Resorts, we are committed to environmental responsibility and sustainable practices. Our team values diversity and inclusion, and we strive to create a supportive and inclusive work environment for all employees. Equal Opportunity Statement:Starwood Hotels & Resorts is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce and encourage all qualified candidates to apply. Deadline to apply: ******** If you meet the requirements and are passionate about providing exceptional online client service, we invite you to apply for this exciting opportunity at Starwood Hotels & Resorts. Join us in creating memorable experiences for our clients and contributing to our commitment to sustainability and environmental responsibility.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
