Online Client Relations Officer

Job Description: Fannie Mae, a leading financial institution, is seeking a dynamic and dependable Online Client Relations Officer to join our team in Christchurch, Canterbury, NZ. This part-time position is perfect for an entry-level individual who is looking to start their career in the financial services industry. Responsibilities:1. Manage online client inquiries and provide timely and accurate responses2. Build relationships with clients through virtual communication channels3. Collaborate with other team members to ensure a seamless online client experience4. Monitor online client feedback and suggest improvements to enhance client satisfaction5. Assist in the development and implementation of online client engagement strategies6. Generate reports on online client interactions and feedback for management review7. Stay updated on industry trends and best practices in online client relations Requirements:1. No prior experience required2. Reliable and energetic personality traits3. Strong decision-making and creativity skills4. Excellent verbal and written communication skills5. Ability to work independently and in a team environment6. Proficiency in Microsoft Office and online communication tools Benefits:1. Parental leave2. Gym membership3. Joining Bonus Working Environment:At Fannie Mae, we nurture an entrepreneurial atmosphere, even within an established organization. As an Online Client Relations Officer, you will have the opportunity to showcase your creativity and make a meaningful impact in the financial services industry. Equal Opportunity Statement:Fannie Mae is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply. Deadline to apply: ******** Don't miss this exciting opportunity to kickstart your career in online client relations with Fannie Mae! Apply now to join our innovative team in Christchurch, Canterbury, NZ.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.