Online Account Support Associate

The Online Account Support Associate at Boston Scientific in Nelson, NZ will be responsible for assisting customers with their online accounts, providing technical support, resolving issues, and ensuring a seamless online experience. This is a part-time, entry-level position ideal for individuals with a passion for customer service and a high level of energy. Responsibilities:- Assist customers with setting up and managing their online accounts- Provide technical support and troubleshoot any issues related to online accounts- Respond to customer inquiries via email, chat, or phone in a timely and professional manner- Collaborate with other team members to improve online account processes and procedures- Work creatively to find solutions to customer problems and improve overall customer satisfaction- Stay up to date on company products, services, and online platforms to provide accurate information to customers Requirements:- Strong teamwork skills and ability to work well in a fast-paced environment- Excellent communication skills and a customer-centric approach- Ability to think creatively and problem-solve effectively- Passion for providing exceptional customer service- Energetic and enthusiastic attitude towards helping customers- No prior experience required, but willingness to learn and grow in the role Benefits:- Profit sharing opportunities- Free food provided during work hours- Gym membership reimbursement- Opportunities for career growth and development within the company Working environment:At Boston Scientific, we value diversity and inclusivity in the workplace. We strive to create a culture of belonging where all employees feel welcome and respected. As an Online Account Support Associate, you will have the opportunity to contribute to this inclusive environment and make a difference in the lives of our customers. Deadline to apply: April 27, 2024 Equal opportunity statement:Boston Scientific is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We welcome all qualified applicants, regardless of race, gender, religion, age, sexual orientation, or disability. We are dedicated to creating a diverse and inclusive work environment where all employees can thrive and succeed.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.