About the company
Who are Avocado Consulting? What do we do? (You would be surprised to know that it has nothing to do with the fruit)
At Avocado, we truly believe there is no limit to your business potential. Our professional services and tailored IT solutions help organisations to optimize, accelerate and transform their IT to increase productivity, reduce costs and deliver exceptional customer experiences.
Over the years Avocado have secured a reputation for our ability to build honest, meaningful relationships built on trust, and a solid understanding of the IT landscape.
Does this sound like a tribe you would love to be a part of? Please read on.
Role Summary
We are looking for a missing piece of our Operations puzzle! A proactive, attentive Office Manager, who understands the importance of their role, and how it ties into our overall business objectives.
Main Duties and Responsibilities
Stakeholder Management
Work closely with key stakeholders to understand key business drivers and produce relevant reporting
Ongoing and effective communication, relationship management and engagement with all stakeholders to manage stakeholder expectations through regular updates
General Administration
Produce various reports for key stakeholders within deadlines
Assist in the creation and/or streamlining of operational processes, procedures and reporting
Answer telephone, provide assistance, redirect calls or take messages
Manage and assist with special projects and initiatives as assigned
Office Management
Responsible for managing the requirements of Head Office including stationery, kitchen, cleaning, repairs, furniture acquisition etc.
Provide security access cards to all relevant office staff
Liaise with the building management re: security, evacuation and WHS issues for Head Office
Raise issues with Tenant Services and follow through to resolution
IT Support
Manage the set-up of new users on email and systems, system configuration, system outages, telephones via all outsourced IT providers
Order new hardware and software as required and ensure IT operating standards are maintained
Issue and monitor usage of SIM cards for mobile devices as per the Avocado Mobile Phone Policy
Manage tickets within the Avocado Helpdesk to ensure they are responded to and closed within the agreed SLA
Provide 1st level IT support for office staff to assist with troubleshooting issues in helpdesk tickets
Manage Office 365 subscriptions and licences for users within the online portal
If this sounds like something you are interested in "APPLY NOW" or alternatively call Safaa Ammoun on 02 8599 9791 for a confidential discussion.
