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Key Roles and Responsibilities : Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational Perform necessary checks, apply monitoring tools and respond to alerts Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assist in analyzing, assigning, and escalating support calls Investigate third line support calls assigned and identify the root cause of incidents and problems Report and escalate issues to 3rd party vendors if necessary Provide onsite technical support to clients and provide field engineering services to clients Conduct a monthly random review of incidents and service requests, analyze and recommend improvement in quality Provide continuous feedback to clients and affected parties and update all systems and / or portals as prescribed by NTT Proactively identify opportunities for work optimization including opportunities for automation of work Knowledge, Skills, and Attributes : Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications Advanced diploma, degree, or relevant qualification in IT / Computing (or demonstrated equivalent work experience) Required Experience : Demonstrated work experience Demonstrated experience required in Engineering function within a medium to large ICT organization Demonstrated experience of Managed Services Demonstrated working knowledge of ITIL processes Demonstrated experience working with vendors and / or 3rd parties What will make you a good fit for the role? Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category The MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching Provides support to customer users where the product is highly technical or sophisticated in nature. roleBased in Auckland and working among other curious, passionate and technically gifted people, the Technical Team is responsible for delivering a range of technical solutions to our hospital, laboratory, and private or medical laboratory healthcare settings, or working with medical hardware information systems in a technical products Strong analytical and troubleshooting skills with the ability to understand and deliver complex technical concepts Strong verbal and technical writing skills with the ability to communicate clearly to customers 3 April 2023Deep C. Linux Engineer April 13, 2023 by We seek a highly skilled contractor with experience in either Android Open Source Platform (AOSP) development or deep C. Linux understanding. This is an excellent opportunity for someone with strong technical skills and a passion for innovation Qualifications. Strong experience in either AOSP development or deep C. Linux understanding. At least 3 years of experience in AOSP development or deep C. Linux understanding. They have specialist IT services expertise in the motor vehicle industry, with extensive implementation You must have excellent communication skills with clients and co workers at both technical and non technical technologiesOperating systems. Good experience Windows, iOS, Android Microsoft servers. Experience with MS We're seeking an experienced Linux Systems Administrator to join our team who supports our internal systems lives, and communities for the better.The objective of this role is to support and improve our existing technical performance issuesEngage and contribute to Datamine's long term technology strategyInvestigation of technical including backups, patches, and scalingBuild and maintain hardware and operating systems mainly focused on Linux Windows O365)Experience improving and implementing processes which make for smooth operation of the technical Commercial and Specialist sites. national portfolio. Lead FM position with a hard services focus. and Facilities Leads, interested in a lead role across a small national portfolio of commercial and specialist Experience managing technical . hard services (HIGHLY PREFERRED) , or at least experienced enough to troubleshoot technical issues. Intermediate MS Office skills, and proficiency with work order systems. Brunswick (Canada)What You'll Get to Do. Design, implement, unit test, and support Windows and or Linux the hardware engineering team on new embedded product designs. Install, boot, and test Windows and Linux Science, Electrical Engineering or a related field. Windows Kernel and or Driver programming experience. Linux targeting various microcontroller architectures (ARM, 8051, other). Ability to clearly capture complex technical concepts in writing for both technical and general audiences. Strong analytical and problem solving Amazon Web Services New Zealand Limited - C96 communication during critical events Drive projects that improve support related processes and our customers' technical OS ( Linux and or Windows Servers) Virtualization (VMware, Xen, Hypervisor) Security concepts. best practices Computer Science, Engineering, or a related field PREFERRED QUALIFICATIONS" Basics in OS concepts. Linux Due to continued growth, we have created a new role for a Field Clinical Specialist THV to join our passionate The Field Clinical Specialist will be a resource for support, strategy execution and territory growth materials and training tools.Educate and train physicians, hospital personnel and hospital staff on technical Required SkillsTraining experience in clinical. technical environment preferred. ideally cath lab.Proven expertise in MS Office SuiteGood written and verbal communication skills, presentation, and interpersonal As a Lead Systems Specialist , you will be an integral part of our clients Cloud Infrastructure team, You will take charge of resolving intricate technical challenges, serving as an escalation point, and Key Responsibilities. Act as an escalation point for complex technical issues, ensuring ICT services Please apply using an MS WORD version of your CV, as if we proceed with your application this is the #J-18808-Ljbffr
