This job offer is not available in your country.Key Roles and Responsibilities :Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary checks, apply monitoring tools and respond to alertsIdentify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detailAssist in analyzing, assigning, and escalating support callsInvestigate third line support calls assigned and identify the root cause of incidents and problemsReport and escalate issues to 3rd party vendors if necessaryProvide onsite technical support to clients and provide field engineering services to clientsConduct a monthly random review of incidents and service requests, analyze and recommend improvement in qualityProvide continuous feedback to clients and affected parties and update all systems and / or portals as prescribed by NTTProactively identify opportunities for work optimization including opportunities for automation of workKnowledge, Skills, and Attributes :Ability to communicate and work across different cultures and social groupsAbility to plan activities and projects well in advance, and takes into account possible changing circumstancesAbility to maintain a positive outlook at workAbility to work well in a pressurized environmentAbility to work hard and put in longer hours when it is necessaryAbility to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interruptingAbility to adapt to changing circumstancesAbility to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journeyAcademic QualificationsAdvanced diploma, degree, or relevant qualification in IT / Computing (or demonstrated equivalent work experience)Required Experience :Demonstrated work experienceDemonstrated experience required in Engineering function within a medium to large ICT organizationDemonstrated experience of Managed ServicesDemonstrated working knowledge of ITIL processesDemonstrated experience working with vendors and / or 3rd partiesSkills SummaryCisco Routers and Switches, Data Networking, IP Routing, Local Area Network (LAN), Routing Protocols, Wireless Local Area Network (WLAN), Wireless NetworksWhat will make you a good fit for the role?Remote Type :Equal Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected categoryand or 3rd partiesSkills SummaryCisco Routers and Switches, Data Networking, IP Routing, Local Area Network LAN), Routing Protocols, Wireless Local Area Network (WLAN), Wireless NetworksWhat will make you aNetwork Operations is a fast paced environment, hustling and bustling with highly autonomous, collaborative This role will be situated within our Network Operations Centre where you will get to work alongside a dedicated network services group. The Person As a Senior Network Engineer , you will be an enthusiastic team player who understands what Engineer (3 4 years) CCNA and CCNP full certification or equivalent Hands on implementation with vendorsSenior Software Engineer . C# & Golang Profession. IT & Business Transformation Role. Developers Location Engineer within the Operations Software team, you will undertake the creation, upkeep, deployment, and or quality are subject to escalation or review within the workflow, guided by the judgement of the Senior Engineer . required. Prior involvement in Desktop Application Development is beneficial. Knowledge of Ethernet NetworkSenior Mechanical Engineer . WellingtonTe whiwhinga mahi. The opportunity We have great a great opportunity for an experienced Senior Mechanical Engineer to excel their career among a network of over 400 Building We are seeking a degree qualified Mechanical Engineer who is developing technical design and projectA senior role in the team responsible for providing maintenance, operational expertise and support to the Chief Engineer . 4 days on, 14 days off, living on board.You will be. Responsible for the engineering watch as the Senior Engineer Officer on duty, including during Stand By for restricted waters maneuvering when the Chief Engineer is off duty.Senior Principal or Principal Geotechnical Engineer Technical Leader (ANZ0005KA)Your Impact At Jacobs Join our dynamic team and tap into a vast network of global peers who are ready to support you.Here in Aotearoa, our team is expanding, and we are looking for Senior Principal Principal Geotechnical Engineers client connections, and an ability to navigate complex negotiations and outward focused discussions.As a Senior Principal or Principal Geotechnical Engineer Technical Leader, this role offers a unique opportunityAbout the Role. Provide necessary software development expertise within the Network Management SystemsAbout the role Reporting to the Site Project Manager, these are contract project or process engineer Depending on your background, we are happy to discuss the focus of the contract to be either. Project Engineer Process Engineer The Process Engineer (PE) will be primarily responsible to developing and supporting Ideally you will have a strong electrical, automation network background.Excellent problem solving abilities and decision making skillsAbility to communicate and operate at a Senior prioritization of multiple tasks, organizational and administrative skillsProficient computer skills. MS Office, Excel, Outlook, PowerPoint, MS ProjectSelf starter with the ability to operate with minimum#J-18808-Ljbffr
