Medical Receptionist Casual Mercy Breast Clinic Epsom

Medical Receptionist Casual Mercy Breast Clinic Epsom Mercy Breast Clinic is a branch of Mercy Radiology which is a part of the Healthcare Holdings group of companies Were looking for an experienced Casual Receptionist to provide additional support to our frontline service This opportunity will suit someone who enjoys a customerfacing role with loads of interaction with our patients referrers and doctors and is confident in their ability to deliver the best experience for all our customers Main duties will include Provide a welcoming and professional reception service to all visitors entering our facilities Ensure all invoicing and contract details are entered at the time of the visit to enable correct processing of claims Assist in the preparation of ACC maternity and GMS claims Build and maintain proficiency with the COMRAD Medical system Ensure reports and images are dispatched as per the referrers instructions Provide support to other team members and the manager to balance the workload Our ideal candidate will have Previous experience in a Customer Service role experience in reception or healthcare is desirable Empathy and understanding of the patient journey and the role of Customer Service within this journey Strong communications skills in both written and verbal English Ability to remain calm under pressure Flexibility and ability to cope well with change Intermediate MS Office skills familiarity with COMRAD Medical system is desirable About Mercy Radiology Mercy Radiology is an industryleading provider of diagnostic imaging services with locations throughout Auckland Our emphasis is on quality of service coupled with the latest in imaging technology Our team of specialist radiologists sonographers radiographers and medical administrators are committed to providing the best in clinical service and diagnosis as well as the highest standard of patient care and support We reward our staff with a supportive working environment free carparking autonomy of practice and competitive remuneration rates If this role ticks all the right boxes for you click APPLY now Please note only NZ citizens residents will be considered for this role