Manager, Finance (Accounts Payable – Vendor & Customer Service Unit)

Manager, Finance (Accounts Payable – Vendor & Customer Service Unit) Manager, Finance (Accounts Payable – Vendor & Customer Service Unit) A*STAR is an Accredited Training Organisation (ATO) that has been certified by the Singapore Accountancy Commission (SAC) to possess the appropriate standards of staff training, accountancy resources, and development for Singapore CA Qualification candidates to fulfill their Practical Experience required to qualify as a Chartered Accountant of Singapore.You will be part of the Accounts Payable Shared Services team for A*STAR Research Entities responsible for the following duties:· Handle high volume of ticket inquiries from internal users and external vendors within agreed SLAs. You will liaise with process owners to provide operational support to resolve customer concerns.· Review creditors' statement of accounts reconciliation.· Maintain timely and accurate updates in vendor master and invoice approvers database.· Ensure payment requests are received and verified timely for processing.· Document AP work instruction manuals and continue to update the Standard Operating Procedures (SOPs)· Conduct training sessions or roadshows to share and present new initiatives, educate users on AP processes and inquiry tools to encourage self-help functions to improve efficiencies.· Initiate ideas with AP Heads to identify, design, and implement process improvements for greater efficiency and effectiveness.· Liaise with internal and external audit on audit requests.· Supervise and coach junior officers to meet defined objectives.· Perform ad-hoc tasks as and when required.JOB REQUIREMENTBachelor Degree in Accountancy or equivalent finance and accounting qualificationAt least 3 to 5 years of accounting experience, preferably in a shared services environmentCommits to and enjoys providing exceptional service to internal and external customersResourceful, analytical, problem-solve and able to think out of the boxMeticulous, able to work independently and perform under pressure and tight timelinesTeam player with positive working attitude and a strong mindset for learning and growthPossess strong communication and interpersonal skillsSupervisory skills and familiarity with SAP accounting will be advantageousProficient in MS Office (PowerPoint, Excel and Word)Company information Registration No.T08GB0002CReport this job advert Don't provide your bank or credit card details when applying for jobs.Researching careers? Find all the information and tips you need on career advice.#J-18808-Ljbffr