Help Desk & IT Support (Information & Communication Technology)Responsible for maintaining inventory of office assets: hardware, software, and the Teams phone systems.Responsible for supporting M365, AD account creation/deletion, Endpoint protection, Break/fix requests, server patching / OS update, OS hardening, backup of servers, and replication of VMs to AzurePrepare and deploy new IT equipment (laptop/desktop/VM on VMware or on Azure)Manage monthly/daily backup as well as restoration upon request.Manage intranet hosted in SharePoint online, print servers, file servers, AD, SolarWinds, and manage Engine Service Desk PlusManage office Facial Recognition system platform.Create and maintain reports for audit and reporting (ISO 9000, 20K and 27K)Update Information Security Management System documents in relation to MIS function.Create and maintain operation manual and configuration document.Raise purchase request for new software or hardware or renewal of license subscription.RequirementsMinimum Diploma in related IT field.Minimum 2 years desktop support experience in an IT departmentExperience with Microsoft Active Directory or Microsoft 365 is preferred.Experience with backup and monitoring is preferred.Excellent Windows 10/11 knowledge and/or M365 knowledgeProficiency in Windows Server 2019 or 2022 and GPO implementationExperience in VMware administration or Nutanix.Experience with SharePoint and Microsoft FormsExperience in remote troubleshootingHP, Dell, Lenovo, Huawei, Cisco or Fortinet equipment knowledge is plusGood communication skills (training, presentations, learning)Good problem resolution and analytical skillsYour application will include the following questions: Which of the following statements best describes your right to work in Singapore?CTC Global Pte Ltd is a wholly-owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation. ITOCHU Corporation is one of the largest conglomerates in Japan and is the majority shareholder of CTC. Both CTC and ITOCHU Corporation are listed on the Tokyo Stock Exchange, and have current market capitalisations of US$2.6 billion and US$18.6 billion respectively. In Singapore, the CTC Global team has been serving enterprise customers from major commercial and government sectors for over 40 years, starting from when it was CSA, then subsequently CSC and now as part of the CTC and ITOCHU Group. Powered by a team of 200 qualified and experienced IT professionals and leveraging on its partnerships with today's most innovative IT corporations worldwide, CTC Global delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.CTC Global Singapore is recognized as Top 90 Singapore's Best Employers for 2022 - Be a part of us, join us today!CTC Global Pte Ltd is a wholly-owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation. ITOCHU Corporation is one of the largest conglomerates in Japan and is the majority shareholder of CTC. Both CTC and ITOCHU Corporation are listed on the Tokyo Stock Exchange, and have current market capitalisations of US$2.6 billion and US$18.6 billion respectively. In Singapore, the CTC Global team has been serving enterprise customers from major commercial and government sectors for over 40 years, starting from when it was CSA, then subsequently CSC and now as part of the CTC and ITOCHU Group. Powered by a team of 200 qualified and experienced IT professionals and leveraging on its partnerships with today's most innovative IT corporations worldwide, CTC Global delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.CTC Global Singapore is recognized as Top 90 Singapore's Best Employers for 2022 - Be a part of us, join us today!Don't provide your bank or credit card details when applying for jobs.Researching careers? Find all the information and tips you need on career advice.#J-18808-Ljbffr
