Live Chat Assistant - Remote Work

Job Description:We are seeking a passionate and hardworking Live Chat Assistant to join our team at EOG Resources. This is a remote part-time position based in Hamilton, Waikato, NZ. As an Entry Level Live Chat Assistant, you will be responsible for providing support to our customers through live chat interactions. Responsibilities:- Respond to customer inquiries and provide assistance through live chat- Resolve customer issues and provide solutions in a timely and professional manner- Maintain a positive and helpful attitude with all customers- Keep detailed records of customer interactions and transactions- Collaborate with other team members to ensure customer satisfaction- Stay up-to-date on product information and company policies- Assist with other administrative tasks as needed Requirements:- 1 year of experience in customer service or a similar role- Excellent communication skills, both written and verbal- Strong time management and project management skills- Ability to work independently and efficiently in a remote environment- Passion for providing exceptional customer service- Hardworking and dedicated attitude- High school diploma or equivalent Benefits:- Travel opportunities- Retirement plan- Training & professional development Working Environment:At EOG Resources, we provide a flexible work environment that adapts to change with speed and efficiency. We value teamwork, collaboration, and innovation in all that we do. Deadline to Apply: April 23, 2024 Equal Opportunity Statement:EOG Resources is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.