Live Chat Assistant

Job Description: Boston Scientific is seeking a part-time Live Chat Assistant to join our team in Nelson, NZ. This entry-level position requires a minimum of 1 year of experience and is ideal for hardworking and dedicated individuals who possess excellent presentation and persuasion skills. Responsibilities:1. Provide live chat support to website visitors and customers in a professional and friendly manner.2. Assist customers with product inquiries, technical questions, and troubleshooting.3. Resolve customer complaints and issues in a timely and effective manner.4. Collaborate with other team members to ensure a seamless customer experience.5. Maintain accurate records of customer interactions and transactions. Requirements:1. 1 year of experience in a customer service or sales role is preferred.2. Excellent communication skills, both written and verbal.3. Strong multitasking abilities and attention to detail.4. Ability to work in a fast-paced environment and adapt to changing priorities.5. Proficiency in computer skills and knowledge of live chat software is a plus. Benefits:- Employee discounts on Boston Scientific products- Disability insurance- Life insurance- Opportunities for career growth and development Working Environment:At Boston Scientific, we value work-life balance and prioritize employee well-being. Our team works collaboratively in a supportive and inclusive environment where everyone's contributions are recognized and appreciated. Deadline to Apply:May 6, 2024 Equal Opportunity Statement:Boston Scientific is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.