Is Customer Technician

What is a Paragon? Paragon (n): A person or thing viewed as a model of excellence. Imagine a 100-carat diamond, Invaluable. Precise. Flawless. These are the values that drive Paragon. When it comes to recruitment, our mission is to find you that diamond in the rough. Paragon represents Excellence in Recruitment & HR. We take the hassle out of recruitment; Using a precise method that focuses on quality to deliver invaluable candidates for our clients.   6 month fixed-term contract – help us during an exciting change! Palmerston North Based Flexible arrangements, full-time, school hours, you choose! About the role: Come as you! | Haere mai rite koe! This is a busy role, not for the faint of heart. You will bring exceptional communication skills, and the ability to naturally talk to people, to help solve the smallest of problems and the most complex of problems. You will support our helpdesk team, to manage internal and external IT requests, problems and provide support as and when required. Traditionally, this will be Tier 1 and 2 level support and requests. You will have experience working in an Office 365 platform environment and experience working in different types of ticketing systems and platforms. About You Ideally, with a few years of experience in a similar role, you'll join us with a Tertiary Qualification in IT, or equivalent work experience to hit the ground running. We are going through large IT and transformational changes, so a safe pair of hands to support the team, is what you'll bring! You will have high levels of computer literacy, and a passion for understanding the inner workings of the systems a business like ours, requires. You have excellent attention to detail, accuracy, and are able to talk to people of all levels, to help them with their issues. You thrive when solving problems, and are someone who is willing to get stuck in, and learn along the way! If this sounds like something you'd be keen to explore, get in touch today, we're hiring for this role immediately. About Plumbing World Plumbing World is a true New Zealand success story that continues to grow and is owned by real Kiwi plumbers. With close to 60 years in the industry, Plumbing World Is proud to deliver great service and guidance to creating beautiful and functional spaces. Our people matter to us, and Plumbing World is devoted to supporting and encouraging our employees to prosper in a diverse and inclusive workforce and we want you to be a part of our kiwi success.