Full Time Application Closes 17 Mar 2024 Auckland - Central Auckland Welfare Eligibility Workers and Interviewers EIT¦Te Pukenga offers over 150 qualifications from certificate and diploma to degree and postgraduate levels at campuses in Hawke's Bay, Tairawhiti (Gisborne) and Auckland. Experience being part of a vibrant learning community in one of New Zealand's top tertiary institutes. A permanent opportunity has arisen for a highly skilled International Student Support Officer to join our Auckland Team in a full-time capacity. Reporting through to our Auckland Campus Director this position is a pivotal role within our organisation. As a Student Support Officer at EIT | Te Pukenga, you will play a key role in providing essential support to students ensuring that international students have access to accurate and appropriate advice, care and onsite provisions. Key Responsibilities for the role include: Provide and coordinate support and/or advocacy to individual international students to enable improved opportunities of academic and experiential success. Provide high-quality relationship-focused service to internal and external customers including all international students at Eastern Institute of Technology. Organise, run and manage events that improve the student experience in the Auckland Campus. Develop and action projects to improve the support systems offered and ensure that EIT remains at the forefront of international student education. Lead community engagement and networking activities for the EIT international student body. Manage the student support budget for the EIT Auckland campus. Work closely with the Senior Administrator of International Business Operations to ensure consistency of student support delivery. Act as the shared (24/7) emergency contact for international students. Our Ideal Candidate Ability and experience in designing, developing and providing support strategies and processes to international students in the tertiary education environment. Significant experience and ability in support of international students. Demonstrated ability to work in a multicultural setting and sensitivity to the needs of international students. Excellent cross-cultural communication and interpersonal skills with an ability to quickly establish rapport and credibility. Ability to assess international student learning support needs in a culturally and linguistically sensitive manner. Demonstrated qualities of initiative and problem-solving. A demonstrated customer-focused approach. High level of skill and awareness in international language and culture. Proven experience in counselling, training or advisory roles. Effective communication and interpersonal skills. Commitment to promoting a positive and inclusive learning environment. Join us in shaping the future of education at EIT | Te Pukenga!
