Guest Services - Schools & Groups Coordinator

Guest Services - Schools & Groups Coordinator
Company:

Nzski


Details of the offer

Duke Street, Queenstown, New ZealandNZSkiThis job offer is not available in your country.About the roleProcessing bookings for school groups : from initial enquiry, organising all visit details, hosting on the day and account reconciliation.Building strong inter-departmental relations in order to provide an excellent end product for our guests.Building strong relationships with our existing and new group guests.Assuring accurate and on time billing for all group visits in advance of their trips.Managing databases and account information, ensuring that all requests are processed in a timely manner.About YouAt least 2 years front line customer service experience with a proven commitment to the guest service experience.Previous experience processing and managing client bookings on a large scale.Ability to follow procedures and absorb large quantities of information.An interest in learning about ski industry products and pricing (full training will be given).Comfortable working both inside as well as outside in a variety of alpine weather conditions.Accuracy and attention to detail.Calm under pressure with the ability to adapt to quickly changing situations.Knowledge of NZ school systems and health and safety requirements (desired but not essential).An understanding that employment is subject to the vagaries of the weather and the hours of work cannot be guaranteedFurther InformationPlease note : This role will be mostly based at The Remarkables or Coronet Peak.Valid work visa required. Work sponsorship option not available.Apply online now and lock in your winter job. Online interview invitations to follow in April. Starting dates 4th June .As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we've pledged to continue to provide a working environment that embraces and values diversity and inclusion.Uniform for all roles is provided (just bring your own base layers)A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew :3 Peak winter season pass (Full Time crew)Discounted day passes at other ski areasTransport to / from mountains.Fantastic wellbeing support for all staffNutritional hot crew meals each day (Discounted)Discounts at many local eateries, bars, breweries and retail outletsDiscounts on mountainRegularly organised social activities off mountainCool recognition programmes with prizesEarn and learn free ski lessons (Full Time crew)Position summary The basic function of the Guest Service Agent is to provide an exceptionally high level responsibilities. Authorities Adhere to Ziptrek cancellation policy and follow throughRefuse permission of a guest eligibility criteria or customer experienceAdvise guests of cancellation policy in booking process Guest Services . Greet customers and handle all inquiries (phone, in person, email) promptly and enthusiasticallyGuide & support the team in delivering outstanding and proactive guest services . Conduct guest arrivals and departures. Resolve & respond to guest complaints in a timely and professional manner. Maintain accurate guest accounts and assist with daily and monthly reporting. Ensure room presentation and services meet brand standards by working closely with Housekeeping and Maintenancechecked in accordance with all health and safety and set up requirementsManaging the rentals process for schools and groups on arrivalStocktakes About You Minimum of 3 years prior experience in rental operations Proven additional duties as required Further Information Shifts will vary from early starts to accommodate for schools and groups , to working evening shifts during night ski. As Kaitiaki of the mountains we have an enduringhowever great or small.About The Role. Te mahiThis is an exciting new part time role for an experienced Guest Services Agent in a beautiful new. hotel.You will complete flexible shifts each week, working alongside Answer phone calls and ensure guest requests are actioned and followed up with relevant departments.National Group specializes in Building Maintenance Services , Height Safety, and Asset condition programs About the Opportunity. National Group is currently seeking a motivated Sales Coordinator to play a pivotal What You Will Bring to the Role. Proven experience as a dedicated administrator or coordinator . ExcellentTe Whatu Ora - Health New Zealand Southernmanagement We are on the lookout for a passionate, experienced nurse to step into a Clinical Nurse Coordinator Dunedin Hospital has 9 Operating Theatres, each one with a designated Clinical Nurse Coordinator to provide Whatu Ora. Southern has the largest geographical coverage of all the New Zealand regions, providing services We take pride in all the services we provide, and our aim is to improve, promote and protect the healthWe focus on being a part of a collaborative team, delivering a high end bespoke guest experience whether checking in guests, assisting with luggage, delivering room service, driving guests in our shuttle services hospitality industryMinimum of at least 12 months experience within a similar role preferableExcellent guest Millbrook family you will also enjoy a number of exciting benefits including. Discounts on products and servicesAdministration CoordinatorPart. time, 40 hour per fortnightBased in North Otago Our IDEA Services Otago team is seeking an Administration Coordinator to assist their busy local team. We are New Zealand's largest provider of services to people with intellectual disabilities and their families.Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their community.IDEA Services isdiverse portfolio of clients across a broad range of industries Consistently provide quality accountancy services Assistance with compilation of special purpose financial statements for commercial groups . Fantastic people skills, an outgoing personality, and a passion for accounting and business advisory services#J-18808-Ljbffr


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Guest Services - Schools & Groups Coordinator
Company:

Nzski


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