Guest Service Agent

Guest Service Agent Rydges Latimer Christchurch are looking for a parttime Guest Service Agent to join our busy team Rydges Latimer Christchurch has 138 guest rooms 10 flexible conference spaces bar and restaurant In this role you will need to have a great personality and be totally committed to providing excellent customer service The successful candidate needs to possess the following experience and skills Rydges Latimer Christchurch has 138 guest rooms 10 flexible conference spaces bar and restaurant We are looking for an enthusiastic Guest Service Agent to join our busy Front Office Team Reporting to Front Office Manager you will assume responsibility to ensure the effective operations of the Front Office department on a day to day basis This is a handson fulltime role covering all areas of Front Office Operations Successful applicants will Deliver excellent customer service at all times ensuring guests comfort safety privacy Maintain effective communication at all times among the team and between departments Provide and analyse reports as required Always be up to date and adhere to all company policies and procedures Thorough local knowledge of Christchurch Canterbury RegionAs the first point of contact for the Hotel you are totally guest driven and enjoy exceeding guests expectations You are able to work shiftwork which involves various shifts including mornings evenings nights weekends and public holidays Previous Front Office and OPERA experience is preferred If you feel you have these key qualities please apply and join our Rydges Latimer Christchurch team Please note that only short listed candidates will be contacted Applicants for this position should have NZ residency or a valid NZ work visa About you You have an outgoing personality and a winning smile Previous experience in a similar role roles desired with an ambition to forge a career in hospitality Patience of a patron saint You are able to work shiftwork which involves various shifts including mornings evenings nights weekends and public holidays Please apply via email to submit your application To learn more about us please visit www totallyintoit com au You must be either an Australian or New Zealand Citizen or Permanent Resident to apply for this position