Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. About the Role (your why) The Functional Consultant is responsible for the development and delivery of industry specific systems mostly aligned to projects, consulting assignments, building and installing turnkey business solutions. What you'll do · Applying deep understanding of the Salesforce application and delivering high quality, detailed technology solutions through consulting project activities. · Develop custom Salesforce modifications utilising recognised best practice methods that meet expectations and stand up to peer and external audit and review. · Technical responsibilities, including problem identification, system architecture definition, and/or design, implementation, testing and solution deployment. · Project management activities include interaction with Stakeholders and cost/schedule monitoring. · Understands systems that have several external interactions and dependencies, and/or the data that flows through the systems. · Support peers by undertaking peer-reviews and providing constructive feedback of work to help maintain high standards overall. · Take the technical lead if required. What you'll bring · Minimum of 3 years delivering solutions within Salesforce toolset · Minimum of 3 years professional services experience with Salesforce Platform · System and Solution Architecture design (functional & technical) · Experience with configuration, Flows, customization, programming with Salesforce Apex, Lightning Components and implementing new instances of Salesforce · Practical deployment knowledge of VisualForce, Salesforce configurations, Apex classes, APIs and Salesforce controls · Broad academic knowledge of information technology/business management and/or business concepts and products. · Proven experience with automation languages, practices and toolsets. · Ability to analyse, isolate and interpret business needs and develop appropriate salesforce solutions. · Exercises judgement within defined procedures and practices to determine appropriate action. · Strong ability to converse with both endusers and IT employees at all levels of the business. · Technical specification writing / documentation skills. · Ability to interact and network with stakeholders in own area of expertise and build productive customer relationships. · Strong analytical and problem-solving skills. · Strong verbal and written communication skills. · Salesforce Certified Sales and/or Service Cloud · Salesforce Certified Administrator · Salesforce Analytics & Shield experience Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
